Privacy Policy

Privacy Policy

Property Profits

Last Updated: 01/06/2026

1. Introduction

Property Profits is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information when you visit our website, make an enquiry, engage our services or otherwise interact with us.


2. Who We Are

Property Profits provides property investment, buyers agency, property development consulting, project management and related services throughout Australia.

For privacy enquiries, please contact:

Property Profits

Email: info@propertyprofits.com.au

Phone: 0489 087 323

Website: www.propertyprofits.com.au


3. What Personal Information We Collect

We may collect personal information including:

Identity Information

  • Full name
  • Date of birth
  • Residential address
  • Postal address

Contact Information

  • Email address
  • Telephone number
  • Mobile number

Financial Information

Where relevant to providing our services:

  • Income details
  • Asset and liability information
  • Property ownership information
  • Lending information
  • Superannuation details
  • Investment objectives

Property Information

  • Existing property holdings
  • Property preferences
  • Development objectives
  • Property-related financial information

Website Information

When you visit our website, we may collect:

  • IP address
  • Browser information
  • Device information
  • Pages viewed
  • Time spent on our website
  • Referral sources

4. How We Collect Personal Information

We collect personal information directly from you when you:

  • Submit an enquiry form
  • Complete an online assessment
  • Download a guide or resource
  • Book a strategy session
  • Contact us by phone, email or social media
  • Engage our services
  • Provide information during meetings

We may also collect information from:

  • Mortgage brokers
  • Accountants
  • Financial advisers
  • Solicitors and conveyancers
  • Real estate agents
  • Property consultants
  • Publicly available sources
  • Referral partners

where authorised by you or permitted by law.


5. Why We Collect Personal Information

We collect personal information so we can:

  • Assess whether our services are suitable for you
  • Provide buyers agency services
  • Assess property investment opportunities
  • Evaluate development opportunities
  • Prepare proposals and recommendations
  • Communicate with you
  • Manage client relationships
  • Deliver requested information and resources
  • Comply with legal and regulatory obligations
  • Improve our services and website

If you choose not to provide requested information, we may be unable to provide some or all of our services.


6. How We Use Personal Information

We may use your personal information to:

  • Respond to enquiries
  • Provide services requested by you
  • Arrange appointments and consultations
  • Prepare reports and assessments
  • Manage transactions and projects
  • Send updates regarding your engagement
  • Conduct marketing activities where permitted
  • Improve our website and services
  • Meet legal obligations

7. Marketing Communications

We may send:

  • Newsletters
  • Market updates
  • Property opportunities
  • Educational content
  • Event invitations
  • Promotional material

You may unsubscribe at any time by:

  • Clicking the unsubscribe link
  • Contacting us directly

8. Disclosure of Personal Information

We may disclose personal information to:

  • Mortgage brokers
  • Financial advisers
  • Accountants
  • Solicitors
  • Conveyancers
  • Builders
  • Town planners
  • Surveyors
  • Property managers
  • Real estate agents
  • Valuers
  • Finance providers
  • Government authorities
  • Professional advisers

We only disclose information necessary for the purpose of providing services or where required by law.


9. Overseas Disclosure

Property Profits uses third-party software providers that may store data outside Australia.

These providers may include:

  • Pipedrive
  • Microsoft
  • Google
  • Calendly
  • Meta
  • Stripe
  • Mailchimp
  • Other cloud-based service providers

As a result, personal information may be stored or processed in countries including the United States, Europe and other jurisdictions.

We take reasonable steps to ensure such providers maintain appropriate privacy and security protections.


10. Cookies and Website Tracking

Our website may use:

  • Cookies
  • Google Analytics
  • Meta Pixel
  • Conversion tracking tools
  • Similar technologies

These tools help us:

  • Understand website usage
  • Improve user experience
  • Measure advertising performance
  • Deliver relevant marketing

You can adjust browser settings to manage cookies.


11. Security of Personal Information

We take reasonable steps to protect personal information from:

  • Misuse
  • Interference
  • Loss
  • Unauthorised access
  • Modification
  • Disclosure

Measures may include:

  • Secure cloud storage
  • Password protection
  • Access controls
  • Encryption where appropriate
  • Staff confidentiality obligations

Despite these measures, no online transmission or storage system can be guaranteed completely secure.


12. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

Information no longer required will be securely destroyed or de-identified where appropriate.


13. Accessing and Correcting Your Information

You may request access to personal information we hold about you.

You may also request correction of inaccurate, incomplete or outdated information.

Requests should be made in writing to:

info@propertyprofits.com.au

We will respond within a reasonable period.


14. Making a Privacy Complaint

If you believe your privacy has been breached, please contact us first.

Privacy Officer

Property Profits

Email: info@propertyprofits.com.au

Please provide:

  • Your name
  • Contact details
  • Details of your complaint
  • Any supporting information

We will:

  • Acknowledge your complaint
  • Investigate the matter
  • Respond within a reasonable timeframe
  • Attempt to resolve the issue fairly

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)

Office of the Australian Information Commissioner

Phone: 1300 363 992


15. Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will always be available on our website.


16. Contact Us

Property Profits

Email: info@propertyprofits.com.au

Phone: 048 9 087 323

Website: www.propertyprofits.com.au1/0